The Company Protem Group S.A. realizes the importance of clear guidelines for the proper use of users' personal data as an integral part of the company’s proper functioning. As a result, it is absolutely necessary to safeguard the personal data we manage that may involve customers, affiliates and suppliers. For this reason, the Company:

  • Commits to protecting the customer, partner and vendor data.
  • Manages only those data that are indispensable for legitimate business purposes and provides its customers with information on the use of their data and how to exercise their rights.
  • Uses personal data to benefit its customers.
  • Complies with the applicable regulations and regulatory requirements.

Based on the above principles regarding the security of personal data, the following apply:

1 – Personal Data Collection

           The Company has design a standard website contact form on its website to initiate communication with any interested individual. This form is used for and inquiries or requests and directs them to the appropriate department or staff member. In certain circumstances, our website may be used by prospective job applicants.

           In order to handle and respond to your inquiries and requests, we might collect and store your full name, email, address, contact details, and any other information you might provide to us. This information is strictly used to adequately respond to your inquiries or requests and will not be disclosed to third parties others than those mentioned in this policy or where disclosure is required or permitted by law.

           For processing to be lawful under the Regulation (EU) 2016/679, we identify a lawful basis before we can process your personal data. In this case, the legal basis for the data processing effected by us is the granting of your explicit consent to the processing, by submitting the consent form only in case you agree with this policy. As a result the personal data collected and processed are absolutely necessary for the intended purpose and the subjects are clearly informed both about the purpose of collecting and processing their data and about their rights.

2 – Data Usage and Retention Period

           The Company uses the data of the subjects solely for purposes related to its business activities and according to the values that govern good business activity. In any case, the use of the data is limited solely to the purpose for which it was collected.

           Your data is used to inform you about offers, new products, new services and everything else related to the operation and organization of our company. The retention time of the data is determined by taking into account both the purpose for which it has been collected and the legislation. The Company does not maintain data for a longer period of time than what is required either on the basis of the trading relationships or under the current legislation.

3 – User Rights

  • Individual’s Right of Access

         The Company assumes that Personal Data collected directly from the individual will be accurate and complete. Individuals can freely access and update their own Personal Data.

  • Individual’s Right to Rectification and Erasure

        The data subject may request that any information held on them is deleted or removed, and any third parties who process or use that data must also comply with the request. An erasure request can only be refused if an exemption applies.

  • Individual’s Right to Limit Data Processing

       The data subject may request the Company to stop processing its rights. We are always trying to ensure that the personal data we process are up to date, complete and relevant to the purpose of the process that is carried out.

4 – Security Measures

           The Company has taken all the appropriate technical measures to safeguard your personal data. For this reason it provides limited access only to those employees who need access to the data. It also takes all necessary measures to prevent any unauthorized access, use or modification of such data, in compliance with applicable law and having established procedures for data protection.

5 – Accessing the Data

           Access to data is allowed only to authorized employees by Protem Group S.A. We ensure that our employees have all the necessary organizational and technical means to protect the data and that they have been informed and committed to the confidentiality of such data.

6 – Data Exercise

          Data subjects have the rights provided by the applicable law. We apply the most advanced security systems and procedures to protect your personal data and fully exercise your legitimate rights. In the context of your ongoing and immediate service, we make sure that you are informed about your personal data processed by us, that you have access to it, and that you exercise your rights of rectification or erasure, provided the legal requirements are met as defined by the applicable European and National legislation.

           In any case, upon request, you are given the opportunity to be informed about the data you are interested in and you have provided it in a commonly used and machine. This is possible as long as it does not adversely affect the rights and freedoms of other persons. For our part, we are committed to providing you with your data as soon as possible.

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Protem Group S.A.

3, 35th Str., 133 41 Industrial Park
Ano Liossia / Athens, Greece
Τ. +30 210 5716500
F. +30 210 5710008
GCR No: 7633901000